
Email Assistance
Email Assistance
Email Assistance – Get Personalized Support Anytime
Modified on: November 25, 2024
at 6:36 pm
Email Assistance – Get Personalized Support Anytime
At Apollo Group TV, we’re committed to making your streaming experience seamless. Whether you have questions about your subscription, need help troubleshooting, or want to share feedback, our Email Assistance Team is here to help.
Why Use Email Assistance?
Why Use Email Assistance?
Dedicated Support: Our expert team is ready to provide detailed solutions to your inquiries.
Convenient Communication: Send your queries at your convenience, and we’ll respond promptly.
Track Your Request: Email keeps a record of all your interactions for easy reference.
How to Contact Us via Email
Technical Support: For issues related to streaming, app crashes, or connectivity.
Email: [email protected]
Typical response time: 24-48 hours.
Billing and Payments: Questions about your subscription, invoices, or refunds.
Email: [email protected]
General Inquiries: For information about plans, features, or anything else.
Email: [email protected]
Tips to Speed Up Resolution
Include Detailed Information: Provide your account email, the issue you’re facing, and any error messages.
Add Screenshots (if applicable): These help us understand the problem better.
Be Specific: Clearly explain the issue or request so we can offer the best solution quickly.
Other Support Options
Prefer real-time help? Use our Live Chat feature directly on the Apollo Group TV Portal for instant assistance with one of our specialists.
CTA Suggestions:
“Need help? Contact us at [email protected] today!”
“Get expert assistance—email us now or try Live Chat for faster support!”
Copyright © 2024 Apollo Group TV Help Center

Subscription & Pricing
Apollo Group TV provides a range of flexible subscription plans to suit different needs. Choose from short-term, 6-month, 1-year, 2-year, or even lifetime (forever) plans. Each plan includes access to live channels, on-demand content, and premium support. Additionally, we offer options for 1 to 5 simultaneous connections, so you can enjoy streaming across multiple devices at the same time.
Yes! Apollo Group TV offers savings on longer plans. For instance, our annual plans come with a discount, making it more affordable over time.
Yes, we offer a 24-hour free trial so you can experience our service before subscribing. Contact us to activate your trial.

Device Compatibility
Apollo Group TV is compatible with a wide range of devices including Smart TVs, Firesticks, Android boxes, smartphones, tablets, and computers.
Yes, depending on your subscription plan, you can connect multiple devices to enjoy seamless streaming on all of them.
For the best experience, we recommend using popular IPTV apps like IPTV Smarters Pro or XCIPTV, which are compatible with our service.

Technical Support & Troubleshooting
We offer over 22,000 live channels, on-demand movies, series, sports, news, kids' content, and more. Our extensive library ensures something for everyone.
Yes, Apollo Group TV provides channels in 4K and fullHD and hd quality to match your connection speed and viewing preference.
We utilize anti-freeze technology to minimize buffering. However, a stable internet connection is essential for smooth streaming.

Streaming Quality & Content
Ensure your internet speed is sufficient and try restarting your device. If issues persist, our support team is available 24/7 to assist you.
You can reach us through live chat, email, or our dedicated portal support section for prompt assistance.
Absolutely. Our portal provides secure access to your subscription and manages all transactions with encryption.

Portal & Account Management
Log into the Apollo Group TV portal to view your subscription details, where you can easily renew or upgrade your plan.
Yes, our user-friendly portal lets you view subscription details, manage devices, and track account activity for complete control.
Visit the portal, select “Forgot Password,” and follow the prompts to reset your password securely.